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How royalselot Handles Your Personal Information

This page sets out exactly what personal data royalselot collects when you open an account, make a deposit via DANA, OVO, or GoPay, or contact our support team — and how we keep that data secure.

Account data kept secureDANA, OVO, GoPay transaction privacyYour right to access or delete dataIndonesia-applicable data handlingDirect contact for data requests

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What Information We Collect and Why

royalselot Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect the details you enter directly — your name, email address, and the mobile number linked to your wallet. If you deposit via DANA, OVO, or GoPay, we record transaction references so we can match incoming funds to your account;

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we do not store your full wallet credentials or PIN. We also collect device and session data — browser type, IP address, and the pages you visit — to keep your session secure and detect unusual access patterns. If you reach out through our support channel,
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that conversation log is stored so we can follow up accurately. We do not sell your personal data to third parties. Data shared with payment processors like DANA, OVO, or GoPay is limited to what those services need to complete your transaction. Players in Bandar Lampung
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and across Indonesia should note that our data handling practices apply where local law permits access to royalselot services. Retention periods vary by data type: account registration data is held while your account remains active, and transaction records are kept for the period required by applicable
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financial compliance obligations.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Handling, Cookies, Security and Retention

Security and transparency are how we keep your account trustworthy. Each of the four areas below covers a distinct part of how we manage your data — from the cookies that keep your session running smoothly to how long we keep your records and who you contact when something needs changing.

Account Security Practices

Your account is protected with encrypted login sessions and OTP verification on sensitive actions. We do not store payment PINs for DANA, OVO, or GoPay — those stay within each wallet app.

Cookies and Session Tracking

We use session cookies to keep you logged in and analytics cookies to understand how pages perform. You can manage cookie preferences through your browser settings at any time without losing your account data.

Data Retention and Deletion

Account data is held while your account is active. After you close an account, we retain only what financial compliance obligations require. You can request deletion of non-mandatory data via the support channels above.

Requesting Changes to Your Data

To correct a stored detail — such as an outdated mobile number or email linked to your OVO wallet — contact support with proof of the new information and we will update your record after identity verification.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct, or remove the personal data we hold for your account, our support team handles these requests directly. Send your request through the channel that works best for you — we aim to acknowledge data-related queries promptly and resolve them within a reasonable timeframe. Have your registered email address or wallet number ready so we can verify your identity before acting on any request.

Common Questions About Your Privacy Rights

These are the questions we hear most often about how your personal data is handled at royalselot. Each answer is specific to how our account and payment systems actually work — not generic policy language.

We collect your name, email, and mobile number at registration. If you deposit via DANA, OVO, or GoPay, we also log transaction reference numbers to match your payment to your account.

We do not sell your data. We share only the minimum transaction detail needed by DANA, OVO, or GoPay to process your deposit or withdrawal. No marketing third parties receive your personal information.

Submit a data access request through live chat or our support email. Include your registered email and wallet type. We verify your identity first, then provide a summary of stored data.

Yes. Contact support and request account deletion. We remove non-mandatory data promptly. Transaction records required by financial compliance obligations are retained for the legally necessary period only.

Transaction records from DANA, OVO, or GoPay deposits and withdrawals are kept for as long as applicable financial compliance rules require. After that period, they are removed from active systems.

No. We record only the transaction reference needed to confirm your payment cleared. Your wallet PIN and full account credentials remain within your wallet app and are never passed to or stored by us.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How royalselot Handles Your Personal Information

Data Handling, Cookies, Security and Retention

Account Security Practices

Cookies and Session Tracking

Data Retention and Deletion

Requesting Changes to Your Data

How to Reach Us About Your Data

Common Questions About Your Privacy Rights

01 What personal data does royalselot collect when I open an account?

02 Does royalselot share my data with third parties?

03 How do I request access to the personal data royalselot holds about me?

04 Can I ask royalselot to delete my account data?

05 How long does royalselot keep my transaction history?

06 Are my DANA, OVO, or GoPay wallet credentials stored by royalselot?

Privacy Policy

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